When Arnold Machinery Company first approached me about their Silver Service® promise, I was skeptical. After several years working with Arnold Machinery Company, they are everything they say they are. Their service is fast, reliable and dependable. If I have a needs it’s addresses immediately. I’ve always been taken care of.
Early in our business, we made some errors in the equipment we purchased. Arnold Machinery’s Silver Service® commitment stood by us, took all the machinery back and replaced it with equipment that was needed, which they certainly did not need to do. We’ve always had exceptional service from them and will continue to maintain our relationship with them.
We’ve had a long relationship with Arnold Machinery Company. The reason why I purchase equipment from Arnold Machinery Company is because of their Silver Service® promise. They stand behind their equipment.
We have experienced Silver Service® over several decades. We have had problems solved in a very timely fashion. If we have an issue and some equipment is down, it’s tens of thousands of dollars from our bottom line. They recognize that, not in just word, but in action as well. It’s been a very pleasant experience.
I’ve been working with Arnold Machinery Company for many years. They’ve always been fair and honest. Silver Service® means a lot to us.
